Policies
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All appointments require a $50 deposit to confirm the date and time. You may also pay the full amount of a standard house call for $125. Paying the deposit and agreeing to these policies allows 4Paws to charge the remainder of visit charges to the same credit card within 48 hours of the visit. This card remains within Authorize.net only for the purpose of billing services rendered and products delivered at a later date. 4Paws provides no subscription-based services at this time. No third parties, other than Wells Fargo Business Services has access to your credit card information.

Appointments may be rescheduled or cancelled within a reasonable time frame prior to an appointment. 4Paws, at its sole discretion, reserves the right to charge a $25 fee to cover transaction costs if an appointment is cancelled on the same day, or rescheduled more than twice without reasonable circumstances and direct communication with 4Paws.

At some times of the day and with short notice 4Paws may need to modify or reschedule appointment times to accommodate traffic patterns in the practice area. We will make every attempt possible to contact the client and personally modify the appointment time.

4Paws, at its sole discretion, may charge a $25 prescription fee for approving any medication ordered from or called into a third-party pharmacy. We make every attempt to provide any needed medications at competitive prices to avoid this time-consuming process of dealing with third party pharmacies.

4Paws reserves, at its sole discretion, reserves the right to refuse service to any client. We make every attempt to communicate a treatment plan that is best for the client and patient, but sometimes unavoidable conflicts arise.

From time to time and at any time, additional policies may be added and these policies may be modified.
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4Paws Mobile Veterinary Services is a mobile veterinary team performing house calls for cats and dogs in the San Francisco Bay Area.
(650) 445-4500       [email protected]

Rescue Organization

Rescue Organization
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Portola Valley Photo by: Dan Quinn
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